Do you want to save time and improve accuracy in documenting phone interviews? Here’s the solution: automate the process with tools like Jamy, which combine artificial intelligence and WebRTC technology to transform interviews into transcripts and detailed reports.

Quick summary of how it works:

• Automatic transcription: Convert voice to text with over 90% accuracy.

• Customizable templates: Create reports tailored to each position and interview.

• Identification of key themes: Extract relevant quotes with timestamps.

• Legal compliance: Ensures data security and complies with GDPR.

Why is it important?

• 52% of recruiters consider candidate assessment their biggest challenge.

• Errors in manual documentation can negatively affect the quality of hires.

With tools like Jamy, you can focus on assessing candidates while the system handles the rest.

TRANSLATE Real-Time Calls: Discover AI Phone 📲

Using WebRTC for Phone Call Documentation

The WebRTC technology has transformed how we make phone calls, allowing real-time communication directly from the browser and facilitating the documentation of interviews.

Basics and Features of WebRTC

WebRTC (Web Real-Time Communication), standardized in 2021, enables direct communication between browsers via JavaScript APIs. Among its key features are:

Thanks to the MediaStream API and the SRTP protocol, WebRTC ensures privacy and security in communications. These capabilities are essential for calls made with the Jamy platform.

Making Calls with Jamy

Jamy leverages WebRTC functions to make direct and efficient global calls. The process is straightforward and consists of the following steps:

• Technical requirements
  

  You need to have updated browsers like Chrome 71+, Safari 14+ (macOS), Edge Chromium 71+, or iOS/Android devices with Chrome 71+.

• Connection process
  

  The system uses a signaling server to manage:

  • The exchange of session descriptions.

  • The negotiation of ICE candidates.

  • The peer-to-peer data transfer.

According to the McKinsey Global Institute, 85% of executives have adopted remote collaboration technologies, emphasizing the relevance of tools like Jamy to document interviews effectively.

Jamy incorporates WebRTC to offer:

• HD audio with excellent quality and adaptability to different connections.

• Elimination of the need for traditional telephone infrastructure.

• Instant switching between voice and video.

• Automatic report generation integrated into the system.

This technology not only simplifies calls but also automates documentation, allowing recruiters to fully concentrate on the conversation with candidates.

AI-Powered Interview Reports

Voice-to-Text Conversion for Interview Records

Jamy automatically transforms calls into transcripts with over 90% accuracy. This system not only detects the language of the conversation but also generates the corresponding transcript, which is especially useful for teams working with multiple languages.

Additionally, you can optimize the transcripts by configuring the Spanish language, adding specific technical terms, and using high-quality microphones. This not only improves accuracy but also allows for advanced formatting that facilitates later analysis of the interviews.

Creating Custom Report Templates

With Jamy, you can design templates tailored to the needs of each type of interview and role. The platform offers three customization options depending on the chosen plan:

Additionally, it is possible to upload the candidate’s CV and the job description, allowing the system to automatically suggest specific templates. This simplifies the evaluation of both technical skills and interpersonal competencies, saving time and effort in the selection process.

Faster Candidate Assessment

These customized templates not only organize information but also help evaluate candidates almost immediately. The system automatically identifies key themes and extracts relevant quotes, all with timestamps. Among the highlighted functionalities are:

• Automatic identification of key themes during the interview.

• Extraction of important quotes with timestamps.

• Automatic assignment of tasks and follow-up.

"Jamy has been a game changer for my customer success team. It allows automatically sending meeting reports to clients, so they receive all the context and know the next steps. Previously, we did this manually, which was very time-consuming" - Chris Chaput, COO of Cadana.

To date, Jamy has processed over 500,000 meeting minutes, achieving an average satisfaction rating of 4.9 out of 5. Thanks to this efficiency, recruiters can dedicate more time to strategic tasks while the system handles documentation and organization of key information.

Data Protection and Legal Compliance

In addition to focusing on the quality and efficiency of interview documentation, Jamy reinforces user trust by ensuring strict compliance with data protection regulations.

GDPR Compliance

Jamy complies with the General Data Protection Regulation (GDPR) and with Organic Law 3/2018 on Data Protection, implementing strict measures to safeguard information. The platform offers preconfigured templates that comply with Article 87, ensuring transparency in the use of artificial intelligence in selection processes, under the supervision of the Spanish Data Protection Agency (AEPD).

"Jamy.ai operates under the strictest privacy regulations, including the General Data Protection Regulation (GDPR). This means that the handling of your information is completely transparent and secure. Thus, you can customize and manage interview templates with complete peace of mind and trust."

Data Security

The security of information is an absolute priority for Jamy. The platform incorporates a robust system that includes:

"At Jamy.ai, the security of candidates' personal data is an absolute priority. Therefore, rigorous measures are implemented to comply with GDPR regulations. These measures include the use of advanced encryption technologies, strictly limited access controls, and storage systems designed to ensure maximum security."

For companies conducting phone interviews in Spain, Jamy ensures compliance with the LOPDGDD through:

• Transparency in data processing.

• Protection of digital rights.

• Specific safeguards for minors.

• Notification of incidents within 72 hours.

Additionally, the platform automates and logs all processing activities, allowing companies to demonstrate regulatory compliance at any time.

Conclusion: Better Phone Interviews with Jamy

Automating the documentation of calls is revolutionizing the employee selection process. According to statistics, 67% of candidates without experience in video interviews prefer phone interviews. This underscores the need to optimize this channel to ensure an efficient and effective experience.

With the integration of automation and artificial intelligence, Jamy transforms phone interviews into a more powerful and precise tool. Its key functionalities stand out for the benefits they provide to recruiters:

Thanks to this technology, common errors from manual documentation are eliminated, allowing HR professionals to focus on the qualitative analysis of candidates. Moreover, the ability to generate personalized reports and identify key themes speeds up the process, making documentation more efficient and useful.

Another strong point is the direct and secure connection through WebRTC, which combines accessibility with strong data protection. This not only sets a higher standard in managing phone interviews but also ensures total compliance with GDPR, guaranteeing confidentiality in every interaction.

FAQs

How does Jamy ensure GDPR compliance when documenting phone interviews?

How does Jamy comply with GDPR?

Jamy takes data privacy and security very seriously, ensuring that all its practices align with the General Data Protection Regulation (GDPR). Before recording any call, explicit consent is requested from all participants. Furthermore, they are clearly informed about the purpose of the recording and how the collected data will be used.

To protect sensitive information, Jamy uses end-to-end encryption, ensuring data is secure at all times. Users also have complete control over their information, with easy-to-use tools to access, manage, or even delete their data whenever they wish.

As if that weren’t enough, Jamy conducts regular audits with the help of an external data protection officer, ensuring that its practices continue to comply with the latest regulations. This reinforces its commitment to privacy and transparency.

What do I need to use the Jamy platform with WebRTC technology?

Requirements to use Jamy with WebRTC technology

Using the Jamy platform based on WebRTC technology is simple and you only need to meet a few basic technical requirements:

• WebRTC-compatible browser: Make sure to use a browser that supports this technology, such as Chrome, Firefox, or Edge.

• Stable internet connection: A reliable connection is key to ensuring a smooth experience.

• Access permissions: Enable permissions to use your device's microphone and, if necessary, camera.

It’s recommended to keep your operating system updated to avoid compatibility issues and improve performance. In some cases, you might also need a WebRTC-compatible server to manage connections. With these simple adjustments, you’ll be ready to make the most of the features offered by Jamy!

How can I adapt report templates for different types of phone interviews?

How to customize report templates in Jamy.ai

Customizing report templates in Jamy.ai to adapt them to different types of phone interviews is a straightforward process. Here’s how to do it:

• Select a base template: Choose the template that best fits the type of interview you plan to conduct. This will give you a solid foundation to start.

• Adjust the fields according to your needs: Modify the sections by including or removing elements like key questions, comments, or specific notes. This ensures that the report adapts to the unique details of each interview.

• Add a personal touch to the design: Change the format, style, and structure to reflect your brand’s visual identity. This not only improves presentation but also reinforces professionalism.

• Enable automatic report generation: Set up this feature so that after each call, a detailed report is automatically created with all the relevant information.

With these options, you can adjust reports to different scenarios, simplifying recruiters' work and ensuring that no important data is missed.