In a globalized business world, managing interviews in multiple languages is key to avoiding economic losses and improving communication among diverse teams. Artificial intelligence (AI) tools assist in transcribing, translating, and summarizing interviews, saving time and increasing accuracy. Here are the 7 best options available on the market:

1. Jamy.ai: Supports over 50 languages with automatic detection and offers integration with platforms like Zoom and CRMs.

2. Notta: Transcribes in 104 languages and connects with tools like Slack and Salesforce.

3. TranscribeMe: High accuracy in legal transcriptions and advanced customization.

4. VOMO AI: Combines transcription in over 50 languages with adjustable summaries.

5. RecCloud: Support for 99 languages and fast transcriptions.

6. PageOn.ai: Summaries in various languages with predefined templates.

7. Otter.ai: Ideal for English, Spanish, and French, with real-time summaries.

These tools streamline processes, reduce errors, and offer practical solutions for companies operating in international markets.

Quick Comparison

Each tool has strengths according to your business needs. Prioritize language support, customization, and integrations to choose the best option.

Artificial Intelligence for Qualitative Interview Analysis

How to Choose Tools for Multilingual Interview Summaries

Choosing the right tool to manage interviews in multiple languages involves analyzing key criteria that ensure efficiency and accuracy in the process.

Multilingual Support and Translation Accuracy

One of the most important factors is multilingual processing. The tool must be capable of transcribing and translating accurately, respecting idiomatic expressions and regional nuances. To achieve this, combining AI technologies with human review is essential, as it helps maintain the original meaning of what was said, especially in contexts where language subtleties are critical. This is especially relevant in the business sector in Spain, where linguistic differences can directly impact strategic decisions.

Additionally, the tool must have a solid contextual understanding. This means it must correctly interpret phrases with double meanings or cultural references that could be lost in a literal translation. This level of accuracy is indispensable to ensure that the message is conveyed appropriately.

Customization Options and Templates

Customizable templates are a key feature for maintaining consistency in summaries. These allow you to adapt formats based on the type of interview, whether it be a technical evaluation, a client meeting, or a human resources interview. It is also important that the tool allows for adjustments in AI settings, such as switching between languages or handling bilingual responses, which is particularly useful in global business environments.

The possibility of customization not only enhances the accuracy of the analysis but also allows for tailoring the results to the specific objectives of each project or language. Moreover, these tools typically include integrations that facilitate real-time work, further optimizing workflows.

Integration and Real-Time Features

To maximize efficiency, tools must easily integrate with popular videoconferencing platforms such as Google Meet, Zoom, Teams, or Webex, as well as with business systems like CRMs and other productivity tools. Real-time transcription and translation is especially useful, as it allows for smooth communication in multiple languages during interviews.

A structured approach to quality control can also make a difference. For example, a process that combines initial automated review, expert validation, and final verification by a native reviewer can reduce review time by 40% and increase accuracy by 35%.

Data Security and Protection

Ensuring data protection is crucial when handling confidential information. Tools must comply with GDPR, offering data encryption, secure storage, and clear retention policies. This not only ensures the privacy of information but also builds trust in users.

Practical Evaluation of Key Features

To achieve the best results, it is vital to keep technical glossaries updated and conduct periodic reviews of translations. This ensures that summaries are consistent and accurately reflect the original message. By combining AI tools with human oversight, an ideal balance is achieved that preserves context and linguistic nuances in any language.

1. Jamy.ai

Jamy.ai is a tool designed to manage multilingual interviews with high accuracy and automated processing. With a rating of 4.9/5 and over 500,000 minutes processed, this platform has proven effective in business environments.

Multilingual Support

The platform supports over 50 languages and features automatic detection that allows switching languages during the same session, achieving nearly 95% accuracy in English and Spanish. Additionally, it generates automatic translations that maintain appropriate terminological consistency.

"I have used several meeting assistants, but Jamy has been the one that has worked best for me in terms of switching languages. I work with clients who speak both Spanish and English, and Jamy automatically detects the language of the call and creates the meeting report in the correct language. This is super important for multilingual teams!" - A. Sánchez, founder of Taiga Floors

Integration with Platforms

Jamy.ai not only stands out for its language support but also for its ability to integrate with the most widely used tools in the business field. It is compatible with Google Meet, Zoom, Microsoft Teams, Webex, Slack, Trello, Monday, calendars such as Google Calendar and Outlook, and email services. Thanks to these integrations, sales teams can save up to 11 hours a week per employee and improve their efficiency by 30%.

"Jamy.ai has been a game changer for my customer success team. It allows them to automatically send meeting reports to clients, so they receive all the context and stay informed about the next steps. Previously, we did this manually, which was very time-consuming." - Chris Chaput, COO at Cadana

Real-Time Summary

With its real-time processing capability, Jamy.ai generates transcriptions, summaries, and identifies key themes and tasks as the interview progresses. This is especially useful in long meetings or with multiple participants, as it organizes information instantly.

The tool can reduce manual tasks by up to 65%, allowing users to spend more time on strategic activities. Additionally, automatic task detection during conversations facilitates the immediate assignment of responsibilities, optimizing subsequent workflows.

"I love that Jamy automatically assigns tasks to the people who need to do them. I no longer have to create the tasks manually, which saves a lot of time." - Alexia Lafitau, CEO at Odys.travel

Customization Options

Jamy.ai also offers customization options that allow adapting summaries to the specific needs of each user. It features adjustable templates and the ability to include technical vocabulary, ensuring accurate and coherent reports for various types of interviews, from technical evaluations to business meetings.

Moreover, bidirectional integrations with CRMs eliminate the need for frequent manual updates, surpassing the capabilities of many tools on the market. Companies adopting AI-based solutions like Jamy.ai achieve a 30% increase in efficiency, while individual users can save up to four hours a week.

2. Notta

Notta is a transcription tool with a rating of 4.4/5 on G2, recognized for its ability to handle interviews in multiple languages. With over 210 reviews, this platform is specially designed for teams that need to work in multilingual environments.

Multilingual Support

The platform offers transcriptions in 58 languages and real-time translations for various language combinations. In English, it achieves accuracy of up to 98%, while in other languages this figure may vary between 80% and 85%. However, it is necessary to manually select the language before starting the transcription.

"Unfortunately for me, at least in my language, the translation is not accurate at all." - D Jordache

These multilingual capabilities are combined with a series of advanced integrations that facilitate its use across different platforms.

Integration with Platforms

Notta connects with tools like Slack, Salesforce, and, through Zapier, with hundreds of additional applications. Additionally, the Notta Bot can automatically join meetings on Zoom, Teams, Google Meet, and Webex, simplifying the management of notes and summaries.

"Integrations allow you to use Notta together with other tools and services. By leveraging an integration, your meeting notes and summaries can be synchronized directly with other tools in your tech stack to eliminate extra work."

Real-Time Summary

Thanks to its AI-driven system, Notta generates automatic summaries that allow quickly and efficiently extracting key information. AI templates help turn raw notes into clear summaries, significantly reducing the time needed to draft meeting minutes. According to users, this functionality has allowed saving up to half the time dedicated to this task.

"I love Notta's ability to record meetings, transcribe notes, and then be able to go back and remember what was committed, I find it very convenient and super useful for reviewing before the next meeting or when following up on tasks." - Dave Barclay, VP and Partner at MindWire

Additionally, the tool includes customizable options based on the specific needs of each team.

Customization Options

Notta allows transcriptions in in-person meetings with the Notta Memo feature and offers features designed for areas like sales, streamlining information review and improving documentation. Paris Mielke, co-founder and CEO of Tangram, claims Notta saves him at least 30 minutes per client by being able to review both his notes and those of the client after each call.

In the medical field, the tool has also shown positive results. Dr. Tavish Nanda, vitreoretinal surgeon at Retina Consultants, P.C., states that Notta has reduced patient care time by nearly 50% and has saved costs by requiring less staff.

3. TranscribeMe

TranscribeMe, like other leading tools in the sector, offers advanced features designed to ensure precision and customization in multilingual environments. It is a reliable option for teams that need exact transcriptions in various languages, with accuracy exceeding 98% in legal transcriptions.

Multilingual Support

This platform allows generating transcriptions in a wide variety of languages, including Spanish, French, Italian, German, Portuguese, Chinese, and Japanese. It also offers services in languages such as Catalan, Danish, Hindi, Polish, Russian, and Swedish, although for these last ones it is necessary to contact the company directly. The translation service starts at €0.11 per minute, but audio files must be transcribed beforehand.

Integration with Platforms

TranscribeMe easily integrates with other applications through its API, allowing its transcription functions to be incorporated into existing workflows. Additionally, users have access to a client portal available both online and via a mobile app. These tools are complemented with customization options that align with the specific needs of each client.

Customization Options

One of TranscribeMe's strengths is its flexibility in customization. It offers three levels of editing to accommodate different uses:

• Complete Verbatim: transcribes everything as it is said, including repetitions and speech errors.

• Clean Verbatim: removes filler words like "um", "you know" or "like", and corrects stuttering.

• Edited Verbatim: adjusts grammar and verb tenses to make the text more readable and publication-ready.

It also allows for identifying speakers with custom labels (like S1, S2, S3, or specific names) and adding timestamps every 2 minutes or upon speaker changes. Additionally, it offers specialized formats like SRT for subtitles, NVivo for data analysis, and a format for market research that distinguishes between the moderator and the participants.

"Here at TranscribeMe, we want to ensure our clients' satisfaction, and that's why we have a variety of formatting styles and editing for transcriptions to make sure you get exactly what you want." - TranscribeMe

Security and integration are also key priorities. The platform operates on the cloud infrastructure of Amazon Web Services (AWS), ensuring both scalability and protection of sensitive data, such as interviews and other important documents.

4. VOMO AI

VOMO AI combines automatic transcription and smart summaries to facilitate interview documentation in various languages. The platform automatically converts audio and video recordings into structured and comprehensible text.

Multilingual Support

VOMO AI offers solid language support, covering over 50 languages. Thanks to Whisper-Powered technology, it guarantees high accuracy, even in multilingual contexts. Additionally, it allows translating transcriptions into different languages, which expands content reach and facilitates collaboration among teams from different parts of the world.

Integration with Platforms

This tool easily adapts to already established workflows. It can transcribe YouTube videos through imported links and supports bulk import, speeding up the management of multiple recordings. VOMO AI is available for iPhone, iPad, and Mac [44–47]. Its simple integration allows it to function smoothly in various environments.

Customization Options

The platform offers the ability to adjust the depth of summaries according to the needs of each project. You can generate customized summaries and choose their level of detail, from simple action lists to more extensive analyses. It also allows defining the length of the summaries, from brief executive versions to more comprehensive analyses. Smart Notes condense the transcriptions into key points, actions, and important conclusions, facilitating quicker and more efficient subsequent analysis.

5. RecCloud

RecCloud is a tool designed to process audiovisual content efficiently, allowing clear transcriptions and summaries to be generated, even in interviews conducted in various languages.

Multilingual Support

With support for over 99 languages and a transcription accuracy exceeding 98%, RecCloud also stands out for its capacity to translate technical terms and generate automatic subtitles in different languages.

"Supports 100+ languages including English, Spanish & Chinese & more" - RecCloud

This functionality is especially valuable for international teams and language students, as it significantly expands the reach and utility of content generated in interviews.

Real-Time Summary

RecCloud can transcribe a 30-minute interview in just 3 minutes, adjusting to different audio qualities and speaking speeds. Furthermore, it automates not only the transcription but also the paraphrase and summary of text, making processes quicker and more efficient.

More than 100,000 teams use this tool. Users highlight its impact on productivity:

"This tool saves me hours! As an analyst, I need quick insights - it delivers accurate summaries in seconds. A game-changer for research." - Alex, Data Analyst

"Summarizes client videos in a click. No more wasting time on irrelevant content. Our team's productivity has skyrocketed!" - James, Marketing Manager

Integration with Platforms

In addition to its transcription speed, RecCloud easily adapts to existing systems. It offers integration via API, allows sharing videos through direct links, and connects with VideoPad for recording, cloud storage, and password protection options.

Thanks to this flexibility, RecCloud positions itself as an ideal solution for international projects that require support in multiple languages.

6. PageOn.ai

PageOn.ai combines artificial intelligence to search and summarize videos, offering a complete solution that facilitates the management of audiovisual content in both businesses and educational centers. Here we tell you more about its key functions: language support, integration, and customization.

Summaries in Multiple Languages

With PageOn.ai, it is possible to generate summaries in multiple languages, allowing reaching a broader audience. Since 2025, this technology has notably improved, being especially useful for human resources teams and researchers, who can leverage it to optimize processes like interviews and analyses.

Compatibility with Platforms

The tool integrates seamlessly with the most used learning management systems (LMS), greatly facilitating the distribution of educational materials.

Adaptive Customization

PageOn.ai offers options to adjust summaries based on length, detail level, and format, using templates that adapt to the needs of different sectors. Additionally, users can edit summaries to include extra elements like graphics or images. It also excels at simplifying the extraction of key information from lengthy documents, combining advanced search functions with artificial intelligence and virtual presentation tools, thus providing an efficient and complete experience.

7. Otter.ai

Otter.ai stands out as a tool that combines real-time transcription and automatic summary generation, positioning itself as a practical solution for teams looking to optimize the management of interviews and meetings. Its ease of use, along with direct integration with videoconferencing platforms, makes it a very functional option for different work environments. Additionally, it includes advanced customization options that allow tailoring it to the specific needs of users.

Multilingual Support

Otter.ai allows transcribing in English (both American and British), Spanish, and French. However, it can only work in one language per session, which must be selected beforehand. Its Otter Chat function offers translations of transcriptions into other languages, and improvements are being developed to expand this functionality. For now, the user interface is available only in English.

Integration with Platforms

The tool easily connects with Zoom, Google Meet, and Microsoft Teams, allowing multilingual recordings with accuracy ranging from 75% to 85%. Otter.ai enjoys good ratings on review platforms: 4.3/5 on G2, 4.5/5 on Capterra, and 7.6/10 on TrustRadius. Its payment plans include the Pro option starting at €16.99/month and the Business plan at €30/user/month.

"Otter.ai is an excellent AI tool for transcribing audio and videos... The best part is the timestamp and its accuracy... The dashboard is user-friendly and seems very welcoming for new users as well." - Review from G2

Real-Time Summary

One of its most outstanding features is its ability to summarize lengthy meetings in seconds. For example, a 1-hour session can be reduced to a 30-second summary. During the meeting, it generates an automatic summary that is displayed in real-time, and once finished, it emails a report with key points, assigned tasks, and slides within 2 hours. Additionally, it automatically identifies action items and assigns them to corresponding team members.

Customization Options

Otter.ai allows users to customize templates based on the type of meeting, whether it’s a sales session or a team meeting. These templates can include specific prompts to highlight the most relevant information, adapting to the particular needs of each working group.

Comparison Table of Tools

Below is a table summarizing the main features of several tools, designed to help you find the option that best fits your needs. This summary complements the detailed analysis from the previous sections.

Key Points to Consider

Linguistic diversity is an important factor. While some tools, like Notta, support over 100 languages with dialect recognition, others, like Otter.ai, are limited to just three. It is relevant to keep in mind that recognition of non-native accents can present an error margin of 16-20%, reinforcing the importance of opting for proven systems with varied data.

Regarding the type of summary, tools that work in real-time, such as Jamy.ai and VOMO AI, are useful for capturing ideas instantly. On the other hand, those that focus on post-event analysis, like TranscribeMe, often provide a more detailed and in-depth view.

Customization also makes a difference. For example, Jamy.ai allows configuring specific vocabularies and advanced templates, while options like RecCloud offer more basic features.

Finally, prices vary considerably. From economical options like RecCloud (€6/month) to more specialized services like TranscribeMe (€22/hour of audio), the cost depends on the included features. It is essential to evaluate not only the price but also aspects like customization and real-time support to choose the right solution.

To achieve better results, consider regularly updating technical glossaries and reviewing translations. Additionally, prioritize tools that can handle different accents and dialects for greater accuracy.

Conclusion

AI tools are transforming the way multilingual interviews and communication are managed globally. These solutions not only optimize processes but also represent a strategic investment for any organization that wants to improve its efficiency, accuracy, and regulatory compliance.

Impact on Productivity

The data clearly supports how these technologies drive productivity. For example, AI-based transcriptions have proven to reduce documentation time by 60% and review time by 40%. A specific case is the SURI system of Inspired Spine, which managed to decrease documentation errors by 60% and reduce the time spent on medical report preparation by 70%.

Meanwhile, Celonis managed to decrease translation times by 70% using Transifex's AI-based localization center. This not only allowed them to operate in five languages but also quintupled the completion of localized courses and halved the time needed to launch products to market.

Improved Accuracy and Quality

In terms of accuracy, neural machine translation (NMT) systems reach levels of up to 90%, reducing errors by 60% and improving overall accuracy by 35%. Google Research highlighted that, when using NMT, translation errors significantly decrease compared to traditional phrase-based methods.

Moreover, operating in multiple languages not only improves the quality of services but also has a direct impact on revenue. Companies that adopt this strategy may experience up to a 20% increase in their revenue. These tools also ensure security and regulatory compliance, reinforcing their value.

Legal Compliance in Spain

In the Spanish context, these solutions comply with the General Data Protection Regulation (GDPR) and have certifications like Europrivacy, ensuring secure and compliant data processing. As Cédric Nédélec, DPO of PwC Luxembourg, stated:

"The GDPR establishes principles and objectives, but does not provide the means to achieve those goals. The Europrivacy certification raised some questions, offered multiple angles for data protection and made us think differently."

Tangible Return on Investment

Beyond efficiency and accuracy, the economic impact of these tools is a key factor. A 2023 study by Forrester Consulting revealed that service agents using chatbots with IBM Watson Assistant achieved a 30% reduction in handling time of interactions, which translated into savings of $2.4 million over three years.

To make the most of these advantages, it is essential to conduct periodic quality reviews and automate repetitive tasks. While the choice of tool will depend on the specific needs of each company, the data clearly shows that investing in multilingual AI technology offers concrete benefits. These solutions not only improve efficiency but also redefine the competitive capacity of companies in an increasingly demanding global market.

FAQs

How can I choose the best tool for generating multilingual interview summaries that fits my company?

How to Choose the Right Tool for Your Company

When looking for the ideal tool for your company, there are two factors you cannot overlook: multilingual support and available integrations. It is crucial that the tool can accurately and automatically handle several languages and also be compatible with the platforms you already use, such as videoconferencing systems or CRMs.

A good example is Jamy.ai, which stands out for its ability to automatically detect languages and for seamlessly integrating with popular platforms like Google Meet, Zoom, and Slack. This not only simplifies the management of interviews in different languages but also ensures it integrates easily into existing workflows. It is also worth considering whether the tool includes extra features, such as customizable templates or task detection, to help your team be more efficient.

How do these tools guarantee the security and confidentiality of transcribed and summarized data?

Security and Protection in AI Tools for Interview Summaries

AI tools designed for interview summaries have strict measures in place to ensure information confidentiality. Among the main security practices are:

• Advanced encryption: Protects data during both transmission and storage.

• Access control: Restricts who can view or manage information, ensuring that only authorized individuals have access.

• Anonymization and pseudonymization: Reduces exposure of sensitive data by removing or replacing identifiable information.

Furthermore, many of these tools comply with international regulations such as the General Data Protection Regulation (GDPR), which guarantees responsible and secure handling of information. These measures not only reinforce user privacy but also minimize the risk of unauthorized access.

How can customization options for multilingual summaries enhance communication and add value to companies operating in international markets?

Customization Options in Multilingual Summaries

Customization tools for multilingual summaries allow adjusting both content and format according to the specific needs of each company. This guarantees clearer and more precise communication, especially in global environments. It is an ideal solution for businesses working with international teams or dealing with clients from different countries.

Additionally, these tools streamline workflows, making processes more efficient and easy to scale. By providing summaries tailored to language and cultural context, companies can not only make more informed decisions but also reinforce their position in international markets and improve collaboration among teams.

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